International Student Support Australia: FAQs on Studying Abroad

Please reach us at info@aussieacademicadvisors.com.au if you cannot find an answer to your question.

General Questions

What is Aussie Academic Advisors? Aussie Academic Advisors is a dedicated service designed to assist international students with their transition to studying in Australian universities, specifically in Melbourne. We provide comprehensive support, from handling visa applications to helping students settle into their new academic and cultural environment.
Who can use Aussie Academic Advisors' services? Our services are tailored for international students who are planning to study in Melbourne, Australia, whether they are just starting their application process or are looking to settle in Australia soon.
How do I contact Aussie Academic Advisors for more information? You can contact us via email at info@aussieacademicadvisors.com.au, or fill out our contact form on our website.

Package-Specific Questions

What does each package include? Each of our packages—Essentials, Premier, and Platinum—includes tailored services to support students' academic and living needs in Australia. Details can be found on our website under the 'Services' section.
How do I choose the right package for my needs? Consider your specific needs and goals. The Essentials Package is great for foundational support, the Premier adds experiences like city tours, and the Platinum offers extensive help, including English lessons and personalized chauffeur service.
Can services be customized within a package? Yes, while our packages offer a comprehensive range of services, we can tailor them to meet specific needs. Please contact us to discuss customization options.

Service-Specific Questions

What support does Aussie Academic Advisors offer for university enrollment?We assist with the entire enrollment process, from choosing a university to submitting applications and securing admission.
How do you assist with visa applications and health insurance? We guide students through the visa application process, ensuring they meet all requirements, and help arrange the necessary health insurance as required by Australian law.
What are the accommodation options available? We help arrange various types of accommodations, from on-campus housing to shared apartments, depending on the student's preferences and budget.

Financial Questions

What are the costs of each package? The costs vary depending on the package and services selected. Please see our Services page for detailed pricing information.
Is there a refund policy? Yes, we offer refunds under specific conditions, such as visa denial. Please refer to our Terms and Conditions on our website for detailed information.

Additional Support

What kind of ongoing support can students expect from Aussie Academic Advisors? Students have a direct line to our advisors for any support they need during their studies, from academic issues to everyday advice about living in Melbourne.
How does the airport pickup service work? We coordinate with students to meet them at the airport upon their arrival and transport them directly to their accommodation.

Language and Cultural Integration

What does the English language training involve? The English training in our Platinum Package includes 45-minute lessons with a native Australian speaker via Zoom, scheduled weekly for three months to prepare students for their IELTS exams and academic studies.
How do you help students adapt to life in Melbourne? We offer personalized city exploration tours and provide a cultural orientation to help students understand Australian customs, meet new people, and integrate into their new environment smoothly.